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   LJ ENJOYSHOPPING >> FAQ

FAQ


Below are the most popular questions that we must answer when it comes to replica products. If your question remains unanswered after reading all these queries, please contact us.

Why Purchase a replica?
There are many answers to this question. Most people would buy a replica because they want to look good, but simply cannot afford to spend a lot on it. Other people already have the real thing, but want to purchase something identical so they can wear it without having to worry about it being damaged or lost. Some just simply are collectors who want to have a wide variety of designer products to display.

How long will your replicas last?
This is kind of like asking how long a car will last. It all depends on how you use it. If you put wear and tear on it regularly by driving and using it frequently and in rugged situations, or in this case wear the replica the same way, it would not last as long as if, say, you used it at times that you could treat it with care. If so, our products will last as long as you take care of them.

Are your replicas real?
They are the actual Replicas of their respective manufacturers; and are simply for novelty purposes. We do NOT expect you to pose them as actuals, even though people will believe they are authentic models.

What are the return, exchange, and refund policies?
We offer an EXCHANGE ONLY policy because of our slim margins on all the items listed. This is so that we can bring quality products at an extremely competitive price available anywhere online. Please check the Exchange Policy page for complete details.

Do you ship overseas?
We Deliver our Products Worldwide. Please check the Shipping Policy page for complete details.

How long does it take the item to arrive from the time I order?
In stock items are available for immediate shipment and will generally arrive in 6 - 8 business days.

What kind of payment methods do you accept?
We offer all payment methods used by advanced e-commerce websites, ranging from payments via major credit cards to Western Union. Accepted credit cards are: VISA, MASTERCARD, AMEX, etc.
We also happen to encourage clients to pay by Western Union, as it allows us to receive funds faster and avoid paying a payment gateway commission? Also, all purchases paid by Western Union come with a 5% DISCOUNT.

How much do you charge for shipping?
We are proud to offer FREE SHIPPING to most countries in the world. For complete details, please check our shipping policy page.

What shall I do if I do not receive my order within the estimated delivery timeframe?
Would you experience such issue, you will have to notify us by sending us an email message. We will immediately investigate the situation for you and take the appropriate actions. Would it be necessary, we will work out on a replacement solution. Since your order has been paid for, we commit to ensure that you will receive the items you ordered by any means.

What if the shipment is lost or missing?
Would you experience such problem, a replacement solution will be offered to you. Indeed, we offer our clients an in-house insurance: since you have paid for your order, we commit to ensure you that your order will be delivered to you! If your item is lost or seized, we will reship the item once at our expense.

What if I receive a defective item?
We are pretty much unlikely to meet such problems as we only supply fine quality replicas. Moreover, we use dual quality control to avoid shipping sub standard items. Would the defect be related to manufacturing, we will offer you a replacement solution. Please visit our Exchange Policy page for complete details.

Do you provide wholesale offers? How many items do I need to order to qualify as a Wholeseller?
Your total purchase must be over $600 USD to receive a 25% Wholesale discount.

Can you ship to an address other than the billing address?
Yes, we can, but only for Western Union payments.

What about custom taxes and duties? Will I be invoiced any when ordering from you?
Customs Taxes and Duties are the sole responsibility of the buyer. Although, 95% of all shipments go through Customs without a duty fee. The other 5% items, the duty fees are very nominal as we declare the item to be of less than $50 value.

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